IStore: Learnership Opportunities 2024

Closing Date: Monday 13th of May 2024
Organization IStore
Employment Type Learnership
Province Gauteng
Town/City Johannesburg
Ratings

 

 

Details

iStore invites unemployed South African youth in possession of a Grade 12 / Matric certificate to apply for the Support Technician Learnership Programme.

As a Technical Intern / Learner, you’ll be an integral part of our store’s technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers. You’ll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.

Our ideal candidate is self-motivated, detail-oriented, and eager to learn. You should have a strong passion for technology and a desire to help customers get the most out of their Apple products.

Responsibilities:

  • Provide technical support to customers in-store and over the phone
  • Troubleshoot and resolve issues with software
  • Install and configure new hardware and software for customers
  • Provide support to customers on how to use their Apple products
  • Maintain accurate records of customer interactions and repairs
  • Work closely with other members of the technical team to ensure the smooth operation of the store

Minimum Requirements:

  • Completed Grade 12 / Matric
  • Basic knowledge of computer hardware and software
  • Familiarity with common operating systems (e.g., Windows, macOS, Linux)
  • Basic understanding of networking concepts and protocols
  • Ability to troubleshoot and solve technical problems
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong customer service orientation
  • Familiarity with support ticketing systems

How to Apply

Apply Online for the iStore: Learnership Opportunities 2024

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