COMPANY: Dairy Co
POSITION: Admin
LOCATION: Vredenhof Organic Estate, Bredell Rd, Firgrove Rural, Cape Town, 7135
DESCRIPTON:
We are a small organic dairy manufacturer looking for a female office administrator for 3 days a week at our factory in Somerset West. Preferably a mature, experienced lady
Please note this position relates to our entire group. Additional information will be provided to successful candidates who have been shortlisted for an interview.
Duties
• Calculate, document, manage and communicate customer billings, quotations, invoices, delivery notes and refunds
• Communicate with customers effectively across multiple support channels
• Liaise with the marketing department to develop new sales strategies
• Ensure efficient cross and upsells
• Manage and exceed monthly targets, sales pipeline and customer interaction / experience rates
• Collaborate and assist with other administrative duties
• Demonstrate natural product appeal to customers based on our brand and sales strategy
• Build long term relationships with customers
• Ensue workstations are kept clean and orderly
• Ad hoc tasks will be required
• Group assistance will also be required
The above list is not exhaustive, the successful candidate will be expected to adapt and assist throughout our organisation.
Individual Requirements
• Exceptional customer service skills
• Fashionista and visual excellence
• Able to work retail/event/office working hours, including weekends and public holidays
• Sales and admin orientated
• Organised and deadline driven
• Excellent verbal and written communication skills
• Excellent customer service orientation
• Ability to multitask
• Has the ability to learn quickly
• Creative and passionate
• Energetic and enthusiastic
• Strong administrative skills
• Accurate and efficient data handling
• Work well with a team
• Adapts easily to change
• Manage pressure and stress easily
• Work without supervision
• Fluent in English, Other language skills are a plus but not a must
• Problem-solving thinker
• Committed and reliable
• Customer experience orientated
• In-depth knowledge of beauty processes and techniques
• The ability to concentrate for extended periods of time
• Detail-orientated and patient
• Effective communication skills
Qualifications required
• Matric Certificate
• Relevant Tertiary qualification advantageous
• Relevant certificates/achievements advantageous
Experience required
• 1-3 years of administration experience advantageous
Software Skills
• CRM experience advantageous
• Sage experience advantageous
• Advanced Microsoft advantageous
Please forward CV with contactable references to office@dairyco.co.za